| 1. Give subscribers the information
they want to get
Send messages that deliver value. Your offers
should be different than your regular specials. If you have
an ongoing"two-for-one" special for an item, it's
not news to the customer. Deliver news. People have taken
the time to sign into you subscriber list, deliver offers
they can only get from their cell phone, you will have the
best conversion rate.
2. Send messages that are timely
You may not need to send a message a day, or
every other day. One message a week, or even every two weeks,
combined with exclusivity may result in a higher conversion
rate depending on your business.
Here are some examples to consider.
- A restaurant promoting the lunch special
to workers near by, could send 5 messages a week with
the special of the day.
- A clothing store could advertise a
special during the week.
Add extra promotions as needed based on real
time conditions in the marketplace, a rainy day, or slow
time, a holiday.
For example, your business misses its sales goals on a slow
day. You create an instant promotion to bring in sales by
sending out a message to your subscriber list.
Another example would be a business owner who needs to make
a certain amount of sales by next Thursday. The business
owner creates a a one-time promotion that drives people
to a sale and advertises by means of a text message.
Mobile advertising fits perfectly with a long term advertising
plan. And, unlike any other media, your promotions can be
created in an instant to provide short term immediate sales.
3. Treat your messages as Headline News
Headlines news are fresh every time you see
them. Since your messages are almost certain to be read,
make them new every time, new news are interesting. Keeping
your offers relevant and new will build a long lasting customer
base, and their friends will take notice as well.
4. Start building your mobile list now.
Since most businesses are already building a
lists when they ask customers for their e-mail address,
phone numbers, etc., the natural thing to do is to ask the
customer to subscribe to your messaging list. The most common
used method is to reward people for subscribing to your
list, after all, they a giving you their cell phone number,
a very personal item.
In-store
Customers can subscribe at time of check-out with an offer
for an "Instant Dollar Amount, or Percentage Off,
a "FREE" or "GIFT" item. Other offers
of great value to your customers are exclusivity, information,
and convenience, for example, phrases like "First to
know," "VIP Events," or "Unadvertised
Sales," are also a good idea.
Perhaps the best way to promote subscription
in-store, is by asking your employees to tell every customer
about the savings and benefits of subscribing.
Online
If you have an online presence, you can promote
by adding your subscription invitation on your main website,
Facebook pages, blogs, news letters and in every e-mail.
Print
Add your subscription invitation on your printed
materials, like cards, flyers, signs, newspaper ads an even
on your coupons.
Promote your subscription and offers.
A ask your customers to spread the message.
At the end of each text message and e-mail that you send,
include "FWD to a friend." People like sharing
with their friends. It will also make your offers spread
much faster and further than just your own subscriber list.
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